Privacy Policy for Quest App

At Quest, developed by Chiebuka Edwin, accessible from https://quests.group, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by the Quest app and website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at edwin@quests.group.

This Privacy Policy applies to our mobile application "Quest" available on Google Play Store and our online activities, and is valid for users of our app and visitors to our website with regards to the information that they shared and/or collect in Quest. This policy is not applicable to any information collected offline or via channels other than this app or website.

Consent

By using our app or website, you agree to the terms of this Privacy Policy. Cookies are separate. Non-essential cookies are only set on the website after you say yes, and you can change that answer at any time.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

quests.group follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies on the website

Cookies on quests.group fall into three groups. Essential cookies are always on because the site cannot work without them. The other two are off until you turn them on, and turning one off stops those cookies straight away.

  • Essential (always on). Keeps you signed in, holds your ticket or guest pass, and protects the games from cheating. Quest does not work without these. Sign-in session, guest checkout session, game anti-cheat session.
  • Analytics. Counts how many different people opened a list, a place or an event page, so curators can see what landed. We do not use it to build a profile of you. Quest visitor count cookie, Google Analytics for Firebase.
  • Advertising. Runs only on pages you reach from a Meta or TikTok ad. It tells us which ad brought you here, so we stop paying for the ones that do not work. Meta Pixel, Meta Conversions API, TikTok Pixel.

You were asked to choose the first time you opened the site. To change your answer, , or use the same link in the footer of any page. Your choice is stored in a cookie called qg_consent for six months, after which we ask again.

This choice covers the website. The Quest mobile apps do not use website cookies; app analytics is described in the store listing for each app.

Analytics and advertising measurement

When you allow the analytics category, Quest uses Google Analytics for Firebase for product reporting, plus a first-party cookie that counts how many different people opened a list or a page. When you allow the advertising category, we use the Meta Pixel, the Meta Conversions API and the TikTok Pixel to understand whether advertising led to actions such as starting or verifying Lagos 5. These tools may process browser identifiers, advertising click identifiers, IP address, user agent and privacy-protected identifiers derived from information you provide. We do not send private Lagos 5 answers, selected-place lists, vibe lines or individual friend guesses to advertising partners.

Meta may use event data according to its own privacy policy and advertising controls. Browser and advertising measurement technologies can be limited through your browser settings and the controls provided by Google and Meta.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on quests.group, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that quests.group has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

quests.group's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

quests.group does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.